Frequently Asked Questions


Where do you ship to?
At this time we only ship within Canada.

What are your shipping rates?
Shipping rates are calculated automatically by Canada Post based on destination, weight and size of package. Canada Post Expedited Parcel and Canada Post Xpresspost will appear as options during the checkout process.

What is Blue Mountain Supply Co's return policy?
We will gladly exchange, credit or refund the purchase if returned within 30 days of the original shipping date along with the original receipt. The item/s must be new, in its original condition, in the original unopened packaging with the original tags and tickets attached. No returns if the merchandise has been used or worn. Refunds without original receipt will not be accepted. No refunds on sale merchandise.

Can I purchase items in-stores?
Yes! We have a physical location in the Blue Mountain Village at the base of Blue Mountain Resort. Visit our Contact Us page for details.

Can I use a Blue Mountain Resort gift card to pay for my purchase?
Yes and no. At this time you cannot apply the gift card directly on our site, but you can use a Blue Mountain gift card at our physical location.